Refund Policy

Refund Policy — OHIMBUYING

Legal

Refund Policy

Last updated: May 21, 2026

✓ 30-day money-back guarantee

✓ No questions asked

✓ Fast refund processing

We stand behind every order. If you're not completely satisfied within 30 days of receiving your order, we'll make it right — no hassle, no hoops.

30-Day Return Window

You have 30 days from the date you receive your item to request a return or exchange. After 30 days, unfortunately we cannot offer a refund or exchange.

To be eligible for a return, your item must be:

In the same condition you received it
Unworn or unused (or used for a reasonable trial period)
In its original packaging where possible
Accompanied by your receipt or proof of purchase

How to Start a Return

Email us at ohimbuying@gmail.com with your order number and reason for return. You'll hear back within 1–2 business days.

Receive return instructions

We'll send you a return shipping label (where applicable) and clear instructions on where to send your package.

Ship it back

Pack the item securely and send it back within 7 days of receiving your return approval. Items sent without prior approval will not be accepted.

Receive your refund

Once we inspect and approve the return, your refund will be processed within 5–10 business days to your original payment method.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether your refund has been approved or rejected.

If approved, your refund will be automatically applied to your original method of payment within 5–10 business days. Please note that your bank or credit card company may take additional time to process the refund.

If you haven't received a refund after 10 business days, please check your bank account again, then contact your credit card company, and then contact us at ohimbuying@gmail.com.

Late or Missing Refunds

If you haven't received your refund within 10 business days of our confirmation email, please:

Check your bank account balance again
Contact your credit card company — it may take some time before your refund is officially posted
Contact your bank — there is often some processing time before a refund is posted
If you've done all of this and still have not received your refund, contact us at ohimbuying@gmail.com

Exchanges

We replace items if they are defective or damaged. If you need to exchange your item for a replacement, email us at ohimbuying@gmail.com with photos of the damage and your order number.

Damaged or Defective Items

Please inspect your order upon receipt. If the item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate and resolve the issue. We will cover all return shipping costs for damaged or defective products.

Non-Returnable Items

The following items cannot be returned: gift cards, downloadable digital products, and items marked as final sale.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded unless they arrive damaged or defective.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

Contact Us

Questions about your return? Email us at ohimbuying@gmail.com and we'll respond within 1–2 business days.